POLICIES

SHIPPING

It's a one woman show over here! Orders go out once a week through USPS and may take up to 2 weeks to arrive to your front door. Message Meg for expedited shipping options if you're on a tight timeline. 

Scheduled studio pick-ups for commissioned artwork are also welcome!

RETURNS & REPLACEMENTS

All sales are final except for the unlikely (and unfortunate!) occurrence that an order is damaged during shipping. Please contact Meg with photos of your damaged order to begin a discussion for your full refund or replacement.

 

COMMISSIONED ARTWORK

Commissioned paintings require a fulfillment on the first installment (50% non-refundable deposit) in order to begin the process with the second installment (remaining 50%) due upon the painting's completion. For invoicing inquiries, please contact our awesome accountant, Dolores, at accounting@meg-indy.com.

Please note that materials are purchased independently for each project based on the agreed upon design. Should a client decide to take their piece in different direction after 2 rounds of revisions, a change form must be submitted and an invoice of $200 for additional time and materials will be included on the final invoice. 

LIVE PAINTINGS

Deposits for live paintings are non-refundable. Please message Meg if the date or location of your event ​has changed and she will do her best to accommodate you.

If you'd like a different size painting than what was originally requested,

message Meg at least 1 month prior to the event and she will adjust your invoice accordingly. 

CLASSES

Classes must be paid for in full at least 2 weeks before the date of the scheduled class. This allows Meg enough to time plan the curriculum and purchase the necessary materials for each participant. Classes are non-refundable but are able to be rescheduled if given sufficient notice.